Aira

1. What is Aira?

   Artificial Intelligence (AI) Remote Assistance (RA).

2. How does it work?

   It is a mobile app designed for blind or low vision customers to navigate independently with the assistance of a Live Remote ‘Agent’. All you need to do is download the app. The Agent on the phone will assist you and know what is in front or near you with the use of the camera on your phone.

3. How much does it cost?

   The Port Authority has provided this service at no cost to its customers at Newark Liberty International, John F. Kennedy International and LaGuardia airports.

4. Where can I use this service at the airport?

   The use of this service is available at all access points, throughout our terminals, and AirTrain stations. It will not be available at our TSA/CBP checkpoint screening areas.

Go shopping, explore the terminals, or grab a cup of coffee and enjoy a great experience at our airports!

Click on the link and download the app for this free service.