Services for Hidden Disabilities

EWR offers Hidden Disabilities Sunflower lanyards for travelers with non-visible disabilities, including autism, PTSD, hearing loss, and chronic conditions. Wearing a lanyard discreetly signals to airport staff that you may need extra time, assistance, or understanding during your journey.

Lanyards are free and available at the following locations, pre-security:

Terminal A Welcome Center Level 1: 

6:00 a.m. to 10:00 p.m. ET

Terminal A Sensory Room at pre-security Level 3:

6:00 a.m. to 10:00 p.m. ET (call the number within the Sensory Rooms to obtain a Sunflower Lanyard.)

Terminal A Sensory Room at post-security Level 3:

Open all day (call the number within the Sensory Rooms to obtain a Sunflower Lanyard.)

Terminal B Welcome Center at Level 1:

8:00 a.m. to 10:00 p.m. ET

Terminal C Welcome Center at Level 1:

8:00 a.m. to 10:00 p.m. ET

A lanyard can also be mailed to you. To request a
Sunflower Lanyard in advance of your trip, please complete this form opens in a new tab. 

Requests must be sent at least 14 days before travel. Lanyards can only be mailed to domestic locations. We cannot guarantee that the lanyard will arrive in time
for your trip.

Passengers should continue to coordinate with their airlines or TSA Cares for pre-travel questions and accommodation arrangements. For additional information on this program, please call +1 (973) 961-6000 and select option 5.